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CONTACT US

An HR System You
Can Use Anywhere

Jem lets you access your payslips, view your leave balance, take a salary advance and communicate directly with your HR and payroll teams all via WhatsApp

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Do It All On WhatsApp

90%PAYSLIPS
PAYSLIPS
On demand payON-DEMAND PAY
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communicationCOMMUNICATIONS
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How It Works

Once your employer gets set up with Jem, you can register in 30 seconds

1
REGISTER
Contact Jem through our WhatsApp number
2
VERIFY PROFILE
Verify your name, ID number and banking details
3
GET ACCESS
Access your payslips, view your leave balance, get access to your salary in advance and more
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Get Your Employer Signed Up

If you’re looking for a better way to deal with your HR
and payroll department, hit the button below, leave
your company name, and we’ll reach out to them
with more information.

Paylips 3 Months

Join Thousands Of Deskless Employees Like You

'I love Jem simply because they have always been there when I needed them, especially through the tough times.

A couple of weeks ago load shedding blew my TV and microwave and I could take an advance from Jem to replace those appliances. I would refer Jem to any other company.'

FF

 

Nico-Watson
Nico Watson Employee at Frankwen Forge

"It's amazing to be able to get our payslips straight away, onto our phones. No one can accidentally view it as it is personal and confidential. Before jem, I was always looking for my paper payslip. Now, I can view it at any time."

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Mluleki MagogoKFC Manager

“Jem has supported me in a number of trying circumstances. My family and I have been able to make it to another pay period thanks to the opportunity to request an advance to aid with food, medicine, and fuel. I have no idea how my family and I would survive from pay check to pay check. I am truly appreciative of your assistance.”

Seattle Coffee

 

Rashaad-Amardien
Rashaad AmardienEmployee at Seattle

"Jem has been very helpful - we no longer have to worry about money during the month for mid-month emergencies. It has helped us reduce debt with interest. Before we had to borrow from loan sharks and be charged huge interest to survive during the month."

edgars

 

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Zimasa ZiweleRetailability Employee

"With Jem, company communication has been made smooth. We don't have to travel to get information from our employer. It's now on the tip of my hands and so there is no time wasted."

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Faith
Faith Baudhi KFC employee

'Jem was introduced at a really difficult financial time for me. It was convenient and cheap to use, and it helped with budgeting.

Jem has helped immensely and it was easily accessible and easy to pay back.'

twizza

 

Warren-George
Warren GeorgeEmployee at Twizza

‘Jem has helped me understand my payslip better and know how to budget. This is not to mention the helpful advances on my salary! Jem has been there for me, from the very first payslip I received and they are always willing to help us. ‘

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Themba-Lutendo
Themba LutendoEmployee at KFC

‘Jem has rocked our world here in our HR department at DoubleTree by Hilton Cape Town! What used to take a great deal of time, now takes a 10th of that time. The issuing of payslips literally takes a few minutes per month!

Our hotel employees, most of whom don’t have access to emails or an app-capable phone but have WhatsApp LOVE the Jem system - they have payslips (current or the past 3 months), their annual leave balances and are even able to avoid payday lenders with an On-Demand Pay feature. It is all a few clicks away and they don’t need to come to ask us for reprints, etc.

Thanks for an awesome product and for your great service.’

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Roxanne van EckGroup Human Resources Manager at Hilton by Double Tree

Frequently Asked Questions

DO I NEED AN EMAIL ADDRESS TO ACCESS MY PAYSLIP?

No, once your Jem profile is active on WhatsApp, you will receive your payslip immediately as they are sent out by your employer.

CAN I ACCESS MY PAYSLIP OR ANY COMPANY ANNOUNCEMENTS IF I DON’T HAVE WHATSAPP?

No, you can only access Jem through the Jem WhatsApp channel.

IF I NEED PROOF OF INCOME, CAN I REQUEST MULTIPLE PAYSLIPS AT ONCE? Yes, depending on what your employer allows, you can access your payslip for the past three months.
HOW MUCH DOES IT COST TO USE JEM?

Accessing payslips, leave, and announcements through Jem is free for employees. For on-demand pay, Jem charges a once-off fee of R5.75 PLUS 3.4% per withdrawal. For example - if you take an advance of R100, you only pay R9.15 (R5.75 + {3.4% * R100}). There are no hidden fees and registering is free.

FOR ADVANCES, CAN I GET PAID INTO ANY BANK ACCOUNT?

No. The money will only be paid into the bank account your employer pays your monthly salary into.

FOR ADVANCES, HOW LONG DOES IT TAKE TO GET THE MONEY?

Withdrawal requests made before 3pm on weekdays will be paid the same day. Requests after 3pm on weekdays will be paid the next business day. All weekend requests will be paid on Mondays.

WHAT IS MY PASSWORD TO ACCESS MY PAYSLIP?

Your password is your ID number.

DOES JEM OFFER LOANS?

Jem does not offer loans, but we do however offer advances on your salary which is payable on your payday.

I DO NOT HAVE A MOBILE DEVICE TO REQUEST AN ADVANCE, WHAT DO I DO NOW?

You can request an advance via our USSD line *120*20030# cost: 40c per 20 seconds for our line You can also contact our customer service line on 087 058 0944.

HOW CAN I UPDATE MY MOBILE NUMBER ON MY PROFILE? You can update your mobile number by sending a WhatsApp to 060 096 0856 or contacting our customer service line on 087 058 0944.

Coming Soon

Soon you’ll be able to do so much more with Jem HR Systems

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IRP5's
Receive IRP5's (employee’s tax certificates) 
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TIME & ATTENDANCE
Log your time and attendance
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DOCUMENTS
End-to-end, compliant document exchange using WhatsApp
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SAVINGS ACCOUNTS
Access a high-interest saving account
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